Phone Banking Officers - Domestic and International Process
Description:
The incumbent is responsible for managing
customer queries / complaints in voice process (inbound & outbound).
Location: Thane, Hyderabad.
Key Deliverable:
Handle and resolve
customer complaints/ queries over phone.
Provide customers
with relevant product and service information.
Cross sell new
product and service opportunities to customers over phone.
Provide feedback
to the team leaders about product / process.
Key Skills:
Good Communication
Skills (English & Hindi Language).
Open to work in rotational shifts.
Qualifications:
Age less than or
equal to 28 years.
Graduates in any
discipline.
Experience
0 - 2 years
experience in call centers handling domestic and international customers.
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