IBPS CWE SPECIALIST OFFICERS SYLLABUS Part-1

HR Officer Syllabus

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* Nature and Functions of HRM
* Personnel policies and procedures
* Principles of HRM
* Human resource Planning
* Recruitment and selection
* Orientation and Socialisation
* Mobility of Personnel and Retirement(transfers, promotion, demotion, seperation)
* Training and Development
* Job analysis, Job design, job evaluation
* Compensation (wages and salary), incentive plans
* Performance and potential appraisal (MBO)
* Employee morale and productivity
* Personnel problems and employee counseling (labour turnover, absenteeism, alcoholic and drug abuse)
* Employee health, safety and welfare
* Trade unionism, collective bargaining, worker’s participation in management, discipline and grievance procedure, motivation (theories), job satisfaction

IT Officer
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* Data Base Management System (DBMS)
* Data Communication & Networking
* Operating System & amp; system programming
* Compiler Design
* Software Engineering
* Digital Electronics
* Computer organization & Microprocessor
* Data Structure
* Integrated Circuits
* Programming Language C, C++ and OOPS

Finance/ Account officer
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* Basic accounting concepts and principles
* Accounting standards
* Auditing standards
* Working of IRDA
* Working of SEBI
* Stock markets
* Cost accounting concepts
* Management accounting concepts

Marketing Officer
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* Concept, Nature, Scope and Importance of Marketing
* Meaning, Functions and Importance of Marketing Management
* Marketing Process & Marketing Planning
* Marketing Research
* Marketing Segmentation
* Consumer/Buyer Behavior & Motivation
* Product Planning and Development
* Branding, Packaging, Labeling, Standardization & Grading
* Pricing Decision
* Sales Promotion & Personal Selling
* Rural Marketing
* Bank Marketing
* Insurance Marketing
* International Marketing
* Social Responsibility & Marketing Ethics
* Consumer Protection in India
* Marketing of Services

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