Mobile Number Portability 2014 MNP service to customers charge

Mobile Number Portability 2014

Mobile Number Portability creates teething problems

The government said it is looking into problems faced by mobile phone users in changing service provider under the Mobile Number Portability service.

MNP that was launched across India on January 20 allows subscribers to change their service provider while retaining their phone numbers. Customers wanting to use MNP service have complained of being told by telcos that their request can not be completed due to technical glitches.

To avail the MNP service, customers have to pay a maximum charge of Rs 19 to an
operator to switch to another operator who has the option to either waive the fee or reduce it.


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